Beantwoord

Kunnen jullie mijn meterstanden verwerken?

  • 14 maart 2018
  • 2 reacties
  • 98 keer bekeken

Hi, I tried to log in my meter readings, but I keep getting an error message when I click on the link. I cannot change it in mijn energie either. Today is the last day to log them in, can I pass them on from this forum

?

15096 m3
7457 kWh.
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Beste antwoord door Tessa van Qurrent 15 maart 2018, 16:14

Hi S. Ganapathy,

Thank you for your message.

Unfortunately your meterreading were already calculated. Your real meterreadings deviated enough for a correction though. So we started a process to change them. Sorry for the inconvenience.

Regards,
Tessa
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2 reacties

Reputatie 4
Badge +8
Hi S. Ganapathy,

Thank you for your message.

Unfortunately your meterreading were already calculated. Your real meterreadings deviated enough for a correction though. So we started a process to change them. Sorry for the inconvenience.

Regards,
Tessa
Reputatie 4
Badge +8
Hi S. Ganapathy,

The grid administrator gave us different meterreading to use. These are the same meterreadings as from the previous supplier. These are:
G: 15049 m3
E: 7379 kWh

We need to use these as our meterreading from the beginning of your contract. Unless you have a form with meterreadings of the day of the key transfer?

Regards,
Tessa

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